Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This online self-paced course explores different processes for monitoring communications to ensure that project communications are efficient and productive. Participants will learn about the multiple systems, strategies and resources for observing and reacting to communications among project stakeholders.
This online self-paced course reviews vocabulary in English as a second language that relates to four common topics used throughout the public service: project management, performance at work, client service, and values and ethics. Participants will put their new vocabulary to the test by completing suggested practice activities at the end of each topic.
The series is primarily designed for program officers, managers, support staff and financial management personnel involved with the administration of transfer payments, but is open to all public servants interested in learning about government services.
This online self-paced course provides an overview of the digital technologies that can be used to recruit, engage and develop new talent in a digital workforce. Participants will learn how to leverage key digital technologies, such as artificial intelligence and predictive analytics, to effectively manage organizational change and employee engagement.
This online self-paced course examines the key characteristics of big data, the types of data it incorporates, the benefits it can provide, and the different ways it can be applied. Participants will explore some of the fundamental security challenges of big data and review best practices for managing big data throughout its information life cycle.
This online self-paced course explores popular adaptive methodologies such as Scrum , Extreme Programming , the Scaled Adaptive Framework , Kanban , the Dynamic Systems Development Method and Lean principles.
This online self-paced course offers insights into the characteristics of agile project teams and team leaders, and recommends strategies to help improve team performance and cohesion. Participants will learn about communication tools and developmental mastery models in Agile, as well as the benefits of using facilitation techniques like games to foster collaboration and cooperation.
This two-part course examines the team dynamics needed to create and lead a culture of confidence in the workplace. Participants will learn to apply key leadership competencies to build capacity for creation and innovation within their teams, including the capacity to challenge reality.
This article explores the importance of systems thinking as a mindset for designing, developing, procuring and delivering products, services, programs and policies, and how to apply it to product management.
This online self-paced course presents the benefits of adopting Agile methods and an agile mindset within an organization, as well as the right conditions for making this change. Participants will learn about the leadership styles that promote organizational agility, and ways to measure the success of their organization's transition to Agile.
Contact us through our chatbot, general inquiries form, or call us at 819-953-5400 (NCR), 1-833-622-1310 (toll free). Our team can help you with your questions and accessibility needs.