Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This job aid for employees at all levels provides a detailed list of active listening techniques and how to use them as a meeting participant or facilitator.
This video introduces Blueprint 2020 and how this initiative empowers federal employees in building a public service that is more open, transparent and innovative.
This online self-paced course explores the elements needed to deliver an engaging speech, including making a good first impression and building rapport with the audience. Participants will learn techniques and strategies for keeping the audience's focus, responding to difficult questions, and overcoming anxiety when speaking publicly.
This course provides managers with a comprehensive overview of collective agreements and the terms and conditions of employment, including the information they need to correctly respond to questions about employee rights and obligations in the workplace.
This online self-paced course presents best practices and staffing strategies for conducting an inclusive and bias-free hiring process. Participants will learn about the importance of a diverse workforce and the impact that unconscious bias and other barriers can have when recruiting new talent.
This event recording introduces Library and Archives Canada’s new operational metadata standards and procedures for the transfer of digital, physical and analogue government records.
This online self-paced quiz evaluates the participant's knowledge of essential information management principles and best practices. Participants will be able to assess their ability to properly manage information and data resources commonly used in their work environment.
This online self-paced course presents the information security responsibilities of all GCdocs users and demonstrates how to manage permissions for folders, files and other items in GCdocs. Participants will learn about their obligation to identify information resources that may require more restricted access and to safeguard sensitive information appropriately.
This article explores the basics of cloud technology, the differences between cloud and data-centre servers, incentives for cloud migration, and tips for choosing a cloud provider.
This event will explore the current state of agentic AI, including its use cases, potential value, risks, opportunities, and challenges. Panellists will examine the emergence of agentic AI, share real-world implementation examples, and address the considerations involved in its deployment.
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