Learning catalogue

Version Control and Sharing in GCdocs16

Product code COR515

This online self-paced course explains how to use version control and sharing functions within the GCdocs16 environment. Participants will learn how to track and view different versions of a document, lock versions to prevent deleting them, and share links to documents in GCdocs.

Conducting Security Interviews for Security Screening

Product code COR303

Next session: July 14, 2025 | 1 more dates

This course presents a practical approach to acquiring the skills and techniques needed to conduct security interviews. Participants will learn how to properly plan and conduct security interviews, including writing an invitation letter and preparing a final assessment report.

Canada Labour Code, Part II: An Overview

Product code WMT110

This online self-paced course provides an overview of the basic requirements and application of the Canada Labour Code, under which managers and supervisors carry out the role of the employer. Through case studies and practical exercises, participants will be able to familiarize themselves with their respective rights, duties and responsibilities.

Introduction to Product Management in the Public Service

Product code DDN236

This online self-paced course introduces the key concepts of product management and recommends best practices for creating products in a public service context. Participants will learn about product teams, including the different roles, responsibilities and skillsets of team members, as well as some of the tools available to assist them.

Dealing with Customer Service Incidents and Complaints

Product code TRN241

This online self-paced course presents common procedures for responding to customer complaints with professionalism and patience. Participants will learn how to navigate difficult conversations with customers, document incidents, and report customer complaints to management.

Introduction to Intellectual Property in the Public Sector

Product code CHC104

This online self-paced course imparts the essential knowledge needed to understand, identify and apply intellectual property (IP) considerations and best practices at work.

Enabling Business-IT Collaboration and Strategic Alignment

Product code DDN105

This online self-paced course examines the effectiveness of business-IT collaboration by exploring the critical concepts, processes and best practices involved in aligning an organization's technology and business strategies. Participants will learn how to create a collaborative work culture and avoid common pitfalls in progressing towards digital transformation within their organization.

GCdocs16: How to Add and Purge Versions - Classic View

Product code COR5-J13

This job aid explains how to add and purge versions of documents when using the Classic View interface in GCdocs16.

GCdocs16: How to Perform a Quick Search - Classic View

Product code COR5-J20

This job aid explains how to perform a quick search and work with the Search features when using the Classic View interface in GCdocs16.

GCdocs16: How to Rename a Document - Classic View

Product code COR5-J23

This job aid explains how to rename a document when working with Add Documents and Add Items in the GCdocs16 Classic View interface.

GCdocs16: How to Save Search Results and Queries - Classic View

Product code COR5-J24

This job aid explains how to save search results and queries and work with the Search features when using the Classic View interface in GCdocs16.

CSPS Data Demo Week: From Raw to Refined – Organizing Data with Intent

Product code DDN2-V11

This event recording features a demonstration of Namara by ThinkData Chief Executive Officer and co-founder Bryan Smith, followed by a discussion with Vik Pant, Chief Scientist at Natural Resources Canada, about the life cycle of data projects, the importance of data standards, and the value of the enormous amount of data that exists within government.