Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code TRN4-V10
VideoDeputy Minister Simon Kennedy shares his personal approach in dealing with ethical dilemmas and ensuring that a due diligence underpins the decisions made.
Product code TRN4-V10
Product code DDN118
CourseThis short online self-paced course examines the human factor in cyber security, its impacts and its risks. Participants will learn about the specific role they play in safeguarding their organization's data and how to employ safe cyber security practices.
Product code DDN118
Product code DDN121
CourseThis short online self-paced course presents best practices for using the internet at work to keep you and your organization secure and productive. Participants will learn about the potential impacts of unsafe browsing practices and how to use the internet safely at work.
Product code DDN121
Product code DDN124
CourseThis online self-paced course explores the characteristics and technical components of different types of augmented reality.
Product code DDN124
Product code DDN2-A14
ArticleThis article demystifies the complex world of artificial intelligence (AI) and its potential to transform government services.
Product code DDN2-A14
Product code DDN2-A33
ArticleThis article summarizes the key points of the Cross-Functional Teams in Government event, hosted by the Canada School of Public Service in 2023, including the benefits and challenges of cross-functional teams, tips on their successful implementation, and ways to achieve desired outcomes.
Product code DDN2-A33
Product code DDN2-A40
ArticleThis article explores the fundamentals of public service delivery in the digital age and emphasizes the importance of embracing client-centred approaches, interdisciplinary collaboration and technological advancements.
Product code DDN2-A40
Product code DDN2-A58
ArticleThis article explores the concept of digital responsibility, its importance, how to apply it, and how to use digital tools in an ethical, safe, and sustainable manner.
Product code DDN2-A58
Product code DDN2-J12
Job aidThis job aid is a tool for creating an effective user persona to better understand the needs, experiences, attitudes and goals of an intended user when creating a new product or service.
Product code DDN2-J12
Product code DDN2-J14
Job aidThis job aid serves as a guide for developing a structured "how might we" question as a way to generate new ideas for solving known problems by reframing a user problem into an opportunity.
Product code DDN2-J14
Product code DDN2-V05
VideoThis event recording captures a discussion on the risks and opportunities related to artificial intelligence and its potential to transform government.
Product code DDN2-V05
Product code DDN2-V32
VideoThis video (part 3 of 5) features Mina Riad, product manager at Job Bank (jobbank.gc.ca), who describes how diverse user research techniques can help shape product vision and set work items.
Product code DDN2-V32
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