Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This documentary video about the historical surveillance and interrogation of 2SLGBTQIA+ people has been made available in both official languages, courtesy of the Government of Canada, to support 2SLGBTQIA+ inclusion, allyship and awareness in the federal public service.
This job aid compiles a list of links to Indigenous-related articles, books, resources and other scholarly research that can be used to expand and build on our current understanding of First Nations, Inuit, and Métis peoples in Canada.
This event recording captures a discussion between Aiesha Zafar, a Canada School of Public Service faculty member, and Richard Haass, Ph.D., President of the Council on Foreign Relations in the United States, on the state of the world in the post-Cold War era, including climate change issues, geopolitics and domestic challenges in Canada.
This video features Susan Cartwright, retired Senior Advisor to the Privy Council Office, who reflects on leading the legislative review of the Public Service Modernization Act, what defines a successful career in the public service, and the importance and challenges of offering advice to others.
This event recording features the Honourable Jocelyne Bourgon, former Clerk of the Privy Council and Secretary to the Cabinet, and President Emeritus of the Canada School of Public Service, who offers her reflections on Canada's governance journey and the bold reforms needed to build an agile public service.
This job aid for employees at all levels provides a detailed list of questions and considerations to clarify the needs of meeting participants and making sure those needs are met.
This video, recorded at the Social Media Monitoring in the Government of Canada event, features Carly Dybka, a recent participant in the Public Servant-in-Residence Initiative, who shares key findings from her doctorate dissertation research at Carleton University into the type of social media monitoring happening throughout the federal government and the beliefs and logics driving this type of work.
This online self-paced course describes the roles of psychology, communication and empathy in the negotiation process, introduces strategies and techniques for success, and suggests tips on preparing for and closing a negotiation.
This online self-paced course describes ways to adjust to new management responsibilities, manage former colleagues effectively, and establish credibility as a first-time manager. Participants will learn about the importance of balancing conflicting expectations, including proving that they are capable of managing people and being accepted as the boss.
This online self-paced course provides an overview of the key proficiencies needed for managing people, including setting direction, delegating, and establishing clear objectives for direct reports. Participants will review delegation and monitoring techniques, as well as the importance of being organized and communicating with clarity and direction.
Contact us through our chatbot, general inquiries form, or call us at 819-953-5400 (NCR), 1-833-622-1310 (toll free). Our team can help you with your questions and accessibility needs.