Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code DDN121
CourseThis short online self-paced course presents best practices for using the internet at work to keep you and your organization secure and productive. Participants will learn about the potential impacts of unsafe browsing practices and how to use the internet safely at work.
Product code DDN121
Product code DDN124
CourseThis online self-paced course explores the characteristics and technical components of different types of augmented reality.
Product code DDN124
Product code DDN2-A14
ArticleThis article demystifies the complex world of artificial intelligence (AI) and its potential to transform government services.
Product code DDN2-A14
Product code DDN2-A33
ArticleThis article summarizes the key points of the Cross-Functional Teams in Government event, hosted by the Canada School of Public Service in 2023, including the benefits and challenges of cross-functional teams, tips on their successful implementation, and ways to achieve desired outcomes.
Product code DDN2-A33
Product code DDN2-A40
ArticleThis article explores the fundamentals of public service delivery in the digital age and emphasizes the importance of embracing client-centred approaches, interdisciplinary collaboration and technological advancements.
Product code DDN2-A40
Product code DDN2-J12
Job aidThis job aid is a tool for creating an effective user persona to better understand the needs, experiences, attitudes and goals of an intended user when creating a new product or service.
Product code DDN2-J12
Product code DDN2-J14
Job aidThis job aid serves as a guide for developing a structured "how might we" question as a way to generate new ideas for solving known problems by reframing a user problem into an opportunity.
Product code DDN2-J14
Product code DDN2-V05
VideoThis event recording captures a discussion on the risks and opportunities related to artificial intelligence and its potential to transform government.
Product code DDN2-V05
Product code DDN2-V32
VideoThis video (part 3 of 5) features Mina Riad, product manager at Job Bank (jobbank.gc.ca), who describes how diverse user research techniques can help shape product vision and set work items.
Product code DDN2-V32
Product code DDN2-V35
VideoThis video, featuring Ayushi Roy and aimed at team leaders, explores common challenges experienced when working in cross-functional teams.
Product code DDN2-V35
Product code DDN2-V42
VideoThis video provides an overview and comparison of Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) to help build a baseline knowledge of cloud computing service models.
Product code DDN2-V42
Product code DDN2-V47
VideoThis event recording features Amanda Clarke, Associate Professor in the School of Public Policy and Administration at Carleton University, who identifies key trends in international digital government reform, how Canada compares, and what changes the Government of Canada should consider when reforming operations in this digital era.
Product code DDN2-V47
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