Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
Hosted by the GC Data Community, this informative event will explore how to uncover insights about impact by applying responsible data practices throughout the policy and program development lifecycle. It will cover topics such as setting up data for monitoring and evaluation, respecting Indigenous data sovereignty, and safeguarding data privacy, all in alignment with the 2023–2026 Data Strategy for the Federal Public Service .
This job aid presents a self-assessment worksheet with examples of daily best practices that can be applied in the workplace to foster linguistic duality.
This online self-paced course reviews individual rights and responsibilities with respect to language of work and provides an opportunity to practise second language skills at the B and C levels in different workplace situations. Participants will learn about the expected use of official languages in the workplace, and will benefit from practical exercises focused on maintaining their second official language skills in writing and supervisory, meeting and training situations.
This online self-paced course explains the value of empathy and asking open-ended questions when interacting with customers or clients. Participants will learn techniques to help them clarify a client's stated needs, as well as their unstated needs, for a more responsive and satisfying client service experience.
This online self-paced course looks at some of the governance structures, traditions and current realities of First Nations and their relationships with the Government of Canada. Participants will learn how government policies and programs of the past and the present impact contemporary First Nations communities, and discover how they can make a difference for a better future.
This orientation course leverages the collective strengths of the DG community and the support of other senior leaders to help build personal strategies for navigating the evolving complexities of being a director general in the public service. Participants will learn how to enhance their decision-making by drawing from the experience of their peers and the senior leaders and subject-matter experts within their professional networks.
This online self-paced course provides an overview of the historical relationship between Indigenous Peoples and the Government of Canada, from first contact to the present-day focus on rebuilding this foundational relationship. Participants will benefit from a broader understanding of the impacts of government decisions on Indigenous Peoples and Indigenous communities.
This online self-paced course supports learning French as a second language through beginner-level practice exercises. Participants will review common verb forms, increase their vocabulary, and be prompted to practise their French pronunciation.
This online self-paced course presents Série pouvoir, a series of activities that support the mastery of oral and reading comprehension in French as a second language (Level C), including the ability to summarize ideas and share opinions. Participants will review the theory behind different language functions, and use practical, theory-based exercises to apply their advanced French language skills in common workplace situations.
This online self-paced course explains how to set up the right environment for a successful presentation and offers techniques for managing stage fright and using your voice and body language to effectively deliver your message. Participants will learn how to anticipate audience questions and respond during Q&A sessions in a manner that favourably maintains credibility and presentation success.
This online self-paced course introduces recommended facilitation techniques that are helpful when collaborating with others in a variety of situations.
This online self-paced course explains how to define problems through design thinking strategies, including how to reframe problems, brainstorm solutions and use prototypes.
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