Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This event will unpack a range of legal and public policy implications posed by AI technologies and examine how Canada’s complex ecosystem for healthcare, which is regulated across multiple levels of government, can explore and adopt ethical AI technologies and practices.
This online self-paced interactive exercise quizzes participants on fundamental topics such as government structure, the approval system, central agencies, policy and budget cycles, and the key players in the machinery of government, both within and outside the public service. After completing this quiz, participants will be able to better gauge their knowledge of the federal government and their role in the public service.
This online self-paced course examines the fundamental elements of government as it relates to Canadians, such as the structure of government, the approval system, the role of central agencies, the policy and budget cycles, and the key players within and outside the public service. Participants will explore a variety of topics that will give them a better understanding of their role in the federal public service.
In this video, Dr. Evens Villeneuve, a psychiatrist at the Institut en santé mentale de Québec, describes the profile of repeat complainants, called "querulants," and the effects of their behaviour on organizations. He also presents effective strategies that will allow organizations to more successfully handle complainants who demonstrate difficult behaviour.
This online self-paced course provides the foundational knowledge needed to explore and explain what project management is and how it applies to both professional and personal projects.
This event will explore how leaders at all levels can develop by cultivating the necessary skills, knowledge and behaviours; panellists will share insights and lessons from their personal leadership experiences.
This online self-paced course provides an overview of building operations and maintenance practices, with a focus on corrective, preventive and predictive infrastructure requirements. Participants will learn about the benefits of a well-run operations and maintenance (O&M) program, and how to overcome barriers to making O&M an organizational priority.
This course covers two critical elements of the solicitation process: the statement of work and the evaluation criteria for bids submitted. Participants will learn how to write proper requirements to obtain their desired product or service and how to set evaluation criteria that will help select the appropriate bidder.
This course provides the tools needed to apply the GBA Plus process and assess the quality of the analysis for best results. By examining a real-world case study, participants will learn more about GBA Plus considerations and concepts and how to integrate them as best practices into their own work and organization.
This online self-paced course provides an overview for non-specialists of the different functions, policies, roles and responsibilities related to the federal procurement process. Participants will gain a more in-depth understanding of the procurement process and its different contractual phases.
This course, designed for experienced procurement and materiel management specialists, offers advanced tools and practices for the management of procurement activities throughout the four phases of the procurement process. Participants will learn to minimize the risks associated with the procurement process by better understanding and applying established contracting rules, regulations and policies.
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